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Optable Responsible Disclosure Program

Optable's Responsible Disclosure Program aims to provide a direct communication channel for security researchers that identify possible vulnerabilities.

If you believe you have discovered a security issue in Optable's platform, we encourage you to report it to us in a responsible manner. By doing so, you will be helping us maintain the integrity and security of our platform for all of our customers.


Trust in Optable's platform ability to keep our customer's data safe is the most important asset we have; to maintain it, we invest in our people, processes, and technologies.

We recognize the important role that security researchers play in protecting a wide range of critical information systems from cyber threats.

Optable Responsible Disclosure Program provides security researchers a direct communication channel to share identified vulnerabilities. By doing so, you help us maintain the integrity and security of our platform for all our customers.

Reporting Guidelines

  • Do not disclose the issue publicly until we have had an opportunity to review and address it.

  • Contact us as soon as possible by sending an email to Please provide a detailed description of the vulnerability, including any steps or tools needed to reproduce it.
  • If possible, please provide a proof-of-concept, such as code or a video demonstrating the vulnerability.
  • We will acknowledge receipt of your report within two business days and provide an estimated timeline for when we expect to address the issue.
  • We will keep you informed of our progress and provide credit to you for the discovery once the issue has been resolved.
  • Optable reserves the right to not provide credit for any report that includes sensitive or confidential information, or that violates any applicable law or regulation.
  • Optable will not take legal action against researchers who report security issues in accordance with this responsible disclosure program.